BillEase is your online and hassle-free shopping partner that allows you to shop and pay at a later time. All you have to do is to submit an application form, wait for our approval, and once approved, you can withdraw your credit limit to your activated Lazada Wallet, which you can use for shopping in Lazada.

We want you to enjoy your shopping experience. Upon successful submission of your application, we will get back to you within 1 banking day so that you know if you are qualified.

Just make sure you submit your online application before 6:00 PM because any applications beyond that will be considered as next day submission.

All applications submitted after 8:00 AM on a Sunday will be processed together with all the Monday applications on Tuesday. This allows our credit team to fully verify the information you provided and make better credit evaluation for everybody.

If you are at least 18 years old and have a stable source of income, you are welcome to apply! In addition, we will also ask for your latest proof of income, proof of billing and one valid government ID to verify the information.

Examples of accepted proof of income: payslips, screenshots of bank transaction history, Upwork certificate of employment, Paypal transaction history, remittance slips, etc.

Examples of accepted proof of billing: Meralco bill (preferred), credit card bill, water bill, cable TV bill, post paid plan bill, etc.

Yes, it is okay if the proof of billing is not under your name. As long as it is recent and has your home address, it will work.

No, you do not need a credit card to be eligible for our installment plan.

We don’t want to keep you waiting; we will send you an e-mail as soon as your application is approved. On the other hand, we will also notify you in case of non-approval through e-mail.

Good news: The Lazada Wallet funds do not expire! You can use it to buy your Lazada purchases anytime you want.

You can use your Lazada Wallet funds in more than one transaction as long as your balance is enough to cover the amount you want to purchase.

No, we do not require a comaker or references as part of the installment application.

Yes! Freelancers are welcome to apply, as long as you meet the requirements. Please prepare proof of of source of income (such as PayPal transaction history, Upwork Certificate of Employment, bank transaction history, etc.) as part of the application process.

If and when your Lazada order gets returned or cancelled, Lazada will automatically begin to process your refund. This refund, once processed will be deposited to your activated Lazada E-Wallet under the "Rebates" section.

But remember: all funds disbursed through BillEase Top-up are considered final and as good as cash. Therefore, the amount and schedule of your repayments will not be affected by any returned or cancelled orders.

If and when your Lazada order gets returned or canceled, Lazada will automatically begin to process your refund. This refund, once processed, will be deposited to your activated Lazada Wallet under the Rebates section.

Refunds made with Lazada Wallet is fast and efficient. According to Lazada, you can receive your refund in less than 24hrs after cancellation is finalized or the returned item is received and processed in their warehouse.

But remember: all funds disbursed through BillEase Top-Up are considered final and as good as cash. Therefore, the amount and schedule of your repayments will not be affected by any returned or canceled orders.

If you prefer paying via payment requests (coins.ph, 7-Eleven, M Lhuillier, and Cebuana Lhuillier): Simply send us an email at [email protected] and let us know the amount you would like to pay for. We will then send you a payment request, which you can use to make an early payment.

Note: payment requests for early payments are only valid within the day.

If you prefer paying via bank transfer: You can make early payments directly to BillEase's bank accounts. Afterwards, send a copy of your deposit slip or a screenshot of your transfer to [email protected] and wait for our confirmation.

If you are having financial difficulties and cannot make payments on time, please contact us and we will try to work out a payment schedule that works for you. Our only request is that you inform us before or on the due date in order to avail of a discounted charge.

Of course! As long as you have paid off your current installment plan, you can re-avail for another one immediately.